Product Information

Are there any alarm system accessories which are compatible with the ioteo Cam camera (motion sensors, for example)?
No, ioteo Cam is a video surveillance camera. It is not intended to replace an alarm system and is not designed to be linked to sensors.
Fri, 6 Jan, 2017 at 4:26 PM
Can I install the camera in a "semi-public" place, such as a waiting room? Must I inform people?
Yes, you can install the camera in a semi-public place. However, you must inform the people using this venue, and sometimes also the police. Please refer t...
Fri, 6 Jan, 2017 at 4:27 PM
Can I connect my ioteo Cam to the 3G/4G network instead of using a modem?
Since the ioteo Cam camera sends video to our servers 24/7, it will need a large amount of memory (up to 5 Gb per day). Consequently, you are strongly advi...
Mon, 9 Jan, 2017 at 11:37 AM
How does motion detection work? Is it sensitive?
The ioteo Cam camera has been designed to detect relevant movements such as those of a moving animal or human being. Our intelligent motion detection system...
Fri, 6 Jan, 2017 at 4:32 PM
Why is there a time lag between the video and reality?
This time lag depends on the speed of your Internet connection. It is also due to the fact that ioteo has to process and store the images on our servers bef...
Fri, 6 Jan, 2017 at 4:35 PM
What happens if there is a power cut and/or Internet outage?
Live video will not be accessible and no recording can take place during a power cut and/or Internet outage. In such cases, as stated in our General con...
Fri, 6 Jan, 2017 at 4:37 PM
What should I do if I change Internet service provider and/or modem?
You simply reconnect the camera and choose your new Wi-Fi access point during the installation process. To do this, use the ioteo Cam mobile application...
Mon, 9 Jan, 2017 at 8:21 AM